Support

Something wrong, or just stuck? Write to support@doopwoop.com and you will get a real reply. It helps to say which device you are on and what happened just before.

How do I play?

Each tile has a few line ends on its edges. Place it anywhere there is room and turn it — tap the tile, or tap the arrow — so its ends meet the ends of the tiles beside it. A line that is finished at both ends clears away. Two tiles score 10, three score 20, four score 40, and it doubles from there.

The board is full and I am stuck

That is the end of the run — scores are kept, and a new board starts straight away. If you see it coming, the Lift button under the tray takes any tile back out of the board and gives you the room to carry on. Every board comes with three lifts, and Infinite Lifts removes the counting for good.

I bought Infinite Lifts and it is not there

Open Settings — the pause button, top left — and tap Restore purchases, under the switches. Purchases are tied to your Apple Account, so the same purchase works on every device you sign in with, at no extra cost.

Can I turn off the sound, or the shaking?

Yes. Settings has a sound slider and switches for vibration, reduced motion and high contrast. Reduced motion calms the animations; high contrast darkens the ink and strengthens the tile edges.

Will my game be there when I come back?

Yes. The board, your score and your records save themselves as you play, so you can close the app mid-move and pick it up later.

How do I delete my data?

Everything is stored on the device and nowhere else, so deleting the app deletes all of it. There is nothing held on a server to ask us about.

Does it work offline?

Completely. The only thing that needs a connection is buying Infinite Lifts, and that is Apple's end of it, not ours.

Still stuck

support@doopwoop.com — tell me what you were doing when it went wrong, which device you are on, and the version number from the bottom of Settings. I will take a look.